Starlake Express Delivery is always looking for qualified employees. Please apply here for dispatch positions.
Starlake Express Delivery offers its customers transloading including truck to rail and rail to truck service, dry and cold storage, and short haul trucking. Starlake Express Delivery is seeking a Dispatcher to supervise and coordinate activities and routing of drivers engaged in transporting different commodities to customers and company locations.
Job Responsibilities:
* Communicate daily with customers, drivers, carriers and internal service representatives to meet transportation needs.
* Record and audit all shipment documents for equipment tracking throughout each state of process from load acceptance to empty.
* Implement and monitor employee procedures (Dispatch Log, Documentation Flow, Procedure follow-up)
* Manage schedule changes and adjust assignments accordingly.
* Maximize and comply with hours of service regulations to allow drivers to increase their revenue by minimizing down time while safely delivering customer freight in a timely manner.
* Maintains strong client relationships.
* Work within guidelines established by DOT and FMCSA in compliance with State and Federal Transportation regulations.
* Coordinates customer needs with other operational unit managers to ensure customer satisfaction.
The ideal candidate will:
*Possess strong computer skills
* Have the ability to read a map and provide accurate directions.
* Maintain a positive attitude at all times regardless of the circumstances
* Be an innovative problem solver; recognizing customer needs, providing alternatives and implementing alternative solutions.
* Possess strong leadership skills.
* Be able to effectively manage multi-faceted scheduling function.
* Prior dispatch experience necessary.
* A flexible schedule is a must
* Bilingual a plus